Product Reviews
Brother MFC-9320CW
Digital Color All-in-One With Wireless Networking and Fax
Average Customer Rating:
Rating Snapshot (95 reviews)
5 stars
34
4 stars
21
3 stars
15
2 stars
12
1 star
13
58 of 95(61%)people would recommend this product.
Customer Reviews for MFC-9320CW
Review 1 for MFC-9320CW
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out of
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Great Printer!
Date:February 21, 2013
By grecinos
This is the second Brother printer that I purchased. I a very pleased with it. The printing is reasonably fast. I love the Scan feature; I use it all the time to archive important documents. The sheet feeder is a great feature as well. I'm able to print envelopes, although they do get a little wrinkled, but still acceptable. It doesn't make much noise like my old Konica Minolta printer. I would recommend this printer to everyone.
Expertise: Advanced Amateur
Use: Home (Personal Use)
Brother products owned: 2
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Review 2 for MFC-9320CW
Overall Rating:
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5
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works well...
Date:December 20, 2012
By spellgirl
this printer replaced a Brother HN 4040 which i liked very well, but which did not fax. This machine does work quite well. The only two issues i have are that there is not a manual feed tray, just a slot for feeding one piece of paper at a time. This is hard to get to feed straight. The other thing I like less about this machine is that it goes through toner cartridges faster than the previous machine and has no High Volume cartridge options. Other than that, I am happy with it.
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Review 3 for MFC-9320CW
Overall Rating:
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out of
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Good buy.
Date:December 4, 2012
By Taxman
from Kansas
The printer was fairly priced and has worked without failure. I am happy with the machine. I also use 20 other Brother printers of various models and have had good results with all of lthem.
Expertise: Professional or Expert
Use: Medium Business (26 to 999 Employees)
Brother products owned: More than 5
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Review 4 for MFC-9320CW
Overall Rating:
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out of
5
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Good Printer -- Scanner So So
Date:November 20, 2012
By BigAug
from Pennsylvania
This is a very good and reliable printer/copier. It worked right out of the box and I have had no problems with it since. One issue is that the scanned images of documents are not as clear and crisp as I would expect. I have tried to clean the glass and the scan bar but none of that has helped.
Expertise: Professional or Expert
Use: Home Office (Business Use)
Brother products owned: 3
1 of 1 found this review helpful.
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Review 5 for MFC-9320CW
Overall Rating:
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out of
5
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Never buy this printer
Date:November 15, 2012
By buster111
had this printer for several years, nothing but trouble, never was I satisfied with print quality!!
Cartridges are very expense, different error messages:"slide wire needs cleaning" " paper jam when there was none", and more!
Cartridges are very expense, different error messages:"slide wire needs cleaning" " paper jam when there was none", and more!
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Review 6 for MFC-9320CW
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BIGGEST MISTAKE PER DOLLAR mfc9320cw
Date:October 11, 2012
By CALLIE
from MAINE
I have had 4 or 5 other brand all-in-ones, and I was tired of them breaking down. I thought I would be smart and try a Brother because it seemed to to be the answer for my use as secretary for a non-profit group,and the salesperson seemed to like Brother products. I could not have been more wrong. The single sheet feed does not work 95% of the time. It reports a jam in the machine, and will not continue until every cartridge has been completely removed and put back in. I do many envelopes and many labels. I am sick over the way this machine works. It was more expensive than 2 other brand all-in-ones, and the cartridges are horendous! This was a huge mistake that I made by buying this printer for my group. My frustration level is off the charts, and my lack of production is noticiable because of the inability of the single feed draw to work. I will not buy one again.
Expertise: Advanced Amateur
Use: Home Office (Business Use)
1 of 1 found this review helpful.
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Review 7 for MFC-9320CW
Overall Rating:
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out of
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Not overly thrilled
Date:October 10, 2012
By BiomedAl
from Flint, MI
Print quality is very good and the software behind it works great. The replacing of toners is ridiculous, I have had other color laser pritners and the cartridges did not run out as quickly as this one. If there is less in them, reduce the price per cartridge and it would not be so bad.
Expertise: Professional or Expert
Use: Large Business (1000+ Employees)
Brother products owned: 2
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Review 8 for MFC-9320CW
Overall Rating:
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out of
5
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Not too impressed
Date:September 15, 2012
By Lovetoflyfish
from Alpena , Michigan
I purchased your product as recommened by a sales associate at a chain office supply store. I was looking at getting away from the high cost of my HP ink cartridges and ones that wouldn't dry out if not used regularly. I bought the MFC9320CW. I don't print very many copies per month, only about a half of a ream, however since my purchaes in less than a year and a half I've replaced the yellow cartridge three times, the Black twice and the Magenta twice @ $70 or $80 bucks a pop..I'm not impressed with your clams that you can get thousands of copies out of one cartridge. it's not so...... I like the machine although very large but I was willing to put up with the hugeness for the quality & number of copies.. I'm looking for an alternative.
Expertise: Hobbyist/Enthusiast
Use: Home (Personal Use)
Brother products owned: 2
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Review 9 for MFC-9320CW
Overall Rating:
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out of
5
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Date:August 27, 2012
By Thomas1033
from Evansville, IN
Excellent product. I use it daily and love the results that I get from it.
Expertise: Advanced Amateur
Use: Home (Personal Use)
Brother products owned: 2
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Review 10 for MFC-9320CW
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Disappointed
Date:August 26, 2012
By Goldengal
from CO
While samples of color prints from the 9320 CW were intense and colorful, the color I get from my printer is faded and not representative of the colors on the screen.
Also, the printer DRINKS toner! I am disappointed at the price of the toner cartridges and the pace at which they need to be replaced.
Expertise: Advanced Amateur
Use: Home Office (Business Use)
Brother products owned: 3
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Review 11 for MFC-9320CW
Overall Rating:
(
out of
5
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Not reliable, would not buy again
Date:August 26, 2012
By Reviewer
If it's not one thing with this printer, it's another. Should've gone with the industry standard HP. Won't make the same mistake again.
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Review 12 for MFC-9320CW
Overall Rating:
(
out of
5
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Very reliable and fast
Date:August 26, 2012
By LaserPrinterMFC9320CW
from California
This printer is by far my best purchase for copying, faxing, etc. It is very fast, easy to use, and reliable.
My wife uses it for her arts and crafts copying. She says the colors on her papers come out bright and clear. However, she uses it so much, I am having to change ink much sooner. Cartridges are not cheap, and this is my only drawback. I still give it 5 stars.
Expertise: Professional or Expert
Use: Home Office (Business Use)
Brother products owned: 1
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Review 13 for MFC-9320CW
Overall Rating:
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out of
5
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Change my mind
Date:August 26, 2012
By TechMZ
from Maine
I am an IT Field Tech, servicing many different brands. Up to this point I wasn't a Brother fan. While shopping for a replacement laser printer for my personal use, this unit was pointed out by the salesperson. Even though I initially wasn't looking for an All-in-One unit, after comparing it to others in the store I decided to give it a try. I've only had it a few months and so far I'm quite happy with it's preformance. I don't like having to replace equipment frequently, and many units these days are best disposable when they fail, I think this unit will provide more of the life cycle I appreciate. So ask me again in a couple years and I may add the fifth star.
Expertise: Professional or Expert
Use: Home (Personal Use)
Brother products owned: 2
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Review 14 for MFC-9320CW
Overall Rating:
(
out of
5
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THIS A GREAT BUY!!!!!
Date:August 26, 2012
By campusgirl2012
from Inglewood, CA
the MFC-9320Cw is a clean,quiet and very reliable Multifunction printer.
I aslos find it to be very economical for the larger print project when preparing a presentation for a small business group or team players.
I would rate this product high.
I aslos find it to be very economical for the larger print project when preparing a presentation for a small business group or team players.
I would rate this product high.
Expertise: Professional or Expert
Use: Home Office (Business Use)
Brother products owned: 3
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Review 15 for MFC-9320CW
Overall Rating:
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out of
5
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MFC-9320CW
Date:August 26, 2012
By MASTER
from york, PA
I have owned several all in one printers and this is the worst We hardly get any copies it Goes threw toner like water and cost more to use then any printer we have owned.
Expertise: Professional or Expert
Use: Home Office (Business Use)
Brother products owned: More than 5
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Review 16 for MFC-9320CW
Overall Rating:
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out of
5
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Not my first color laser printer
Date:July 15, 2012
By Trishtwo
from Philadelphia, PA
I really like the feature that allows you to add paper via the manual feed tray without emptying it first. Unfortunately it doesn't work correctly. On a positive note, the cartridges are easy to install and uninstall. Haven't tried the fax as yet but the scanner seems to work OK.
Expertise: Professional or Expert
Use: Home Office (Business Use)
Brother products owned: 2
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Review 17 for MFC-9320CW
Overall Rating:
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out of
5
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Not very good at all!
Date:July 9, 2012
By Mouse
I bought this a year ago. Every time I got to use it, there is an issue. Either I have to reinstall the drivers, or the fax doesn't want to work, or something. I had it replaced once and the new one is the same. Junk! The toner does not last for as many pages as it states on the box. It lasts for less than half. Not good. Don't buy it!
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Review 18 for MFC-9320CW
Overall Rating:
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out of
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Very god Machine
Date:July 2, 2012
By Bert2
from Chino, California
I have had Ink jet printer that were 4 in one none of the m compare to this machine I had to replace Ink evry month on them I am still on the the orignal cartridge. Just got a mesage that the black is low. The print is very vived and the colors are true
Expertise: Advanced Amateur
Use: Home (Personal Use)
Brother products owned: 2
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Review 19 for MFC-9320CW
Overall Rating:
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out of
5
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All In One Printer
Date:July 2, 2012
By Allinone
from Austin Texas Area
I really am happy with my MFC-9320CW all in one with the exception of the document feeder. You can only use if you are going to feed a couple of sheets. If you put more than a couple pieces of paper in the feeder at one time - it grabs multiple pages and sends through. Other than that issue I am truly happy with the machine.
I have had a Brother Laser Printer for over 15 years and it's still going!!!!!!!
Expertise: Casual User
Use: Home Office (Business Use)
Brother products owned: 2
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Review 20 for MFC-9320CW
Overall Rating:
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out of
5
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Fit all my criteria
Date:May 14, 2012
By Sheryl
I was looking for a color laser all-in-one to replace an HP laser 4P. So far the 9320CW has met all my expectations. I've used it for 7 months before setting it up wirelessly and the help line was very good. It prints well in color, it copies in both color and black and white, it scans, and the next thing I'll be setting up is the fax. There have been no problems since installation. The only downside is the outlay for toner....I'm waiting to see how long my new cartridges will last.
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