Top Rated Product
Product Reviews
Brother HL-5370DW
High-Speed Laser Printer with Wireless Networking and Duplex
Average Customer Rating:
Rating Snapshot (70 reviews)
5 stars
40
4 stars
23
3 stars
1
2 stars
1
1 star
5
63 of 70(90%)people would recommend this product.
Customer Reviews for HL-5370DW
Review 1 for HL-5370DW
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Great printer, but with a problem
Date:December 25, 2012
By ncpgmr
from Palmdale, CA
This is a great printer for a home office environment. It connected easily to my home network and works great with two desktop, one notebook, and one netbook computers. It is fast and fairly reliable.
Fairly reliable? I will explain. This is the second printer in this series I have owned. My previous printer was a HL-5370DWT. The previous printer was replaced with another HL-5370DW becuase the Ethernet connection broke internally. I replaced the whole printer with another because I had an investment in additional toner cartridges. I also hoped the Ethernet problem explained below might have been fixed.
From the beginning I have had problems with both printers. It isn't a huge problem, but it is a problem. Occasionally. I have to do a full reset of the printer settings because the Ethernet link is lost and cannot be recovered without the full reset. Oh well. The printer works great while it works. Occasionally I have to do the full reset to re-establish the Ethernet link.
It could possibly be something in my network to cause the problem. I did replace my old router with a highly rated Netgear router. The problem continues.
Expertise: Advanced Amateur
Use: Home Office (Business Use)
Brother products owned: 3
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Review 2 for HL-5370DW
Overall Rating:
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out of
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Good Printer
Date:December 25, 2012
By Aavo
from Ballston Spa, NY
I have been quite pleased with my HL-5370DW laser printer. The quality of the output fully meets my expectations. Also,the per-page operating cost for this printer is better than for many other laser printers. However, when I switched to a new Windows 8 system computer I was disappointed to learn that only a bare-bones driver was available for this new operating system. I expect this situation to be corrected in the future.
Expertise: Advanced Amateur
Use: Home (Personal Use)
Brother products owned: 1
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Review 3 for HL-5370DW
Overall Rating:
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out of
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Very good printer
Date:December 25, 2012
By Pradip
The printer works as advertised. Very fast, small foot print, double-sided printing and networking. However, the cost of replacement parts is rather high.
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Review 4 for HL-5370DW
Overall Rating:
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out of
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Best one so far
Date:December 25, 2012
By fjcowles
from Buffalo NY
Bought this an an upgrade to an older Brother Laser printer I had been using. The old one moved from office use to family use. The new one is faster, quiter, and I enjoy the 2 sided printing option. I also like that I can print to it from my android devices using the Brother App. I would recommend this printer for the small office user. If buying - get the larger toner cartrages (TN-650) as they reduce printing costs by almost 30%.
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Brother products owned: 3
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Review 5 for HL-5370DW
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out of
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Great till it stopped
Date:December 25, 2012
By TomInMaryland
Loved the printer, till it died one week out of warrenty
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Review 6 for HL-5370DW
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Good printer
Date:December 25, 2012
By RDS47
from Fort Myers , Fl
It does exactly what I purchased it to do, there are no glitches. It does two sided printing very smoothly. I am buying a second one for my wife.
Expertise: Advanced Amateur
Use: Home (Personal Use)
Brother products owned: More than 5
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Review 7 for HL-5370DW
Overall Rating:
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out of
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good printer, kind of slow to print first page
Date:December 25, 2012
By bruce0618
from westchester, ny
works well. i am happy with this printer. does my work well.
Expertise: Advanced Amateur
Use: Small Business (Up to 25 Employees)
Brother products owned: 5
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Review 8 for HL-5370DW
Overall Rating:
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out of
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Nice machine:
Date:December 24, 2012
By Karen4115
from Buffalo, ny
Nice product and works well butt the toner and drum replacement are expensive.
Expertise: Advanced Amateur
Use: Small Business (Up to 25 Employees)
Brother products owned: More than 5
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Review 9 for HL-5370DW
Overall Rating:
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out of
5
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Excellent Low Cost Laser Printer
Date:December 24, 2012
By Thermophile
from Indiana
Until this printer, I have always used HP laser printers, usually at work. I purchased this printer based on an analysis that showed that this printer had the lowest cost per page. With the high capacity toner - TN650, the cost is less than .02/page, one of the lowest cost on the market. The text quality and gray scale printing are both excellent. Regretfully!!, this model evidently has been discontinued. I recommend without reservation!
Expertise: Professional or Expert
Use: Home (Personal Use)
Brother products owned: 2
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Review 10 for HL-5370DW
Overall Rating:
(
out of
5
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Great upgrade
Date:December 24, 2012
By Cartez
from Sulphur, LA
This printer is used primarily for mortgage documents printed legal size. Quality of printing and speed are of major importance. This is the best of both plus at a very reasonable cost per page printed. I have not experience paper jam or any other problem thus far after several months usage.
I also use the same model printer for income tax returns at my office and with the same result. Thanks brother for a very good product at a reasonable price. I presently use a total of seven brother printers between home and office.
I also use the same model printer for income tax returns at my office and with the same result. Thanks brother for a very good product at a reasonable price. I presently use a total of seven brother printers between home and office.
Expertise: Professional or Expert
Use: Home Office (Business Use)
Brother products owned: More than 5
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Review 11 for HL-5370DW
Overall Rating:
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out of
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Excellent value and reliability
Date:December 24, 2012
By SoGifted
from Rockville MD
This is a perfect printer for a small home office with surprising large print output. This hard working and reliable printer did everything I want a printer to do: reliable, easy to connect, versatile across operating systems, inexpensive, one- and two-sided and heavy paper. With one drawer and a feeder, I can print on recycled paper, clean copy, and envelops; when properly set - and even that is easy - I can print card paper just as easily. The toner and drum are long lasting, making this a very cheap printer. I have this printer for 2-3 years, and it replaced the HL5250DN which I had for 4 - 5 years. My back-up color printer is the Brothers MFC-440CN.
Expertise: Advanced Amateur
Use: Small Business (Up to 25 Employees)
Brother products owned: 4
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Review 12 for HL-5370DW
Overall Rating:
(
out of
5
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Great product,difficult installation,good support
Date:December 24, 2012
By JareR
from San Jose. CA
Excellent price. Printer has operated flawlessly for over a year of moderately heavy use in a home office, still on the original toner cartridge.
Brother recommends a wired connection to install wirelessly, which is no problem. The problems came when I ended up with several "ghost" copies of the printer in my "printers" window and when the driver had lost track of the printer's IP address. After several contacts, I had all the information--and software--necessary to solve both problems easily. This information and software should be included in the owner's manual and future install CD editions.
Expertise: Advanced Amateur
Use: Home (Personal Use)
Brother products owned: 1
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Review 13 for HL-5370DW
Overall Rating:
(
out of
5
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Great printer
Date:December 24, 2012
By MarkEP
from Eden Prairie MN
Highly recommended! Several months ago, this replaced an 18-yr.-old Apple Laserwriter Pro 630, which I kept because of the excellent grayscale it produced. After I could no longer get parts for it, I found this Brother 5370DW, which does just as well on grayscale, with the added bonuses of duplexing and wireless capability. I am very pleased with it; it has not disappointed me at all.
Expertise: Professional or Expert
Use: Home (Personal Use)
Brother products owned: 1
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Review 14 for HL-5370DW
Overall Rating:
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out of
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this is a great printer...
Date:December 24, 2012
By caconsultant
from san jose, ca
have been using this printer for over a year, on a wireless basis, and it has been flawless!! also have using only brother toner, found that you can the original brother toner from many places, including costco, which usually has such a good price that it is crazy to buy non-brother product......
Expertise: Professional or Expert
Brother products owned: 1
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Review 15 for HL-5370DW
Overall Rating:
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out of
5
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Another good Brother product
Date:December 24, 2012
By scribe390
from SW Tarrant County, TX
This is my 3rd Brother printer; all have been very good. This one has become my workhorse for trial transcripts. It has met or exceeded all my expectations. Would definitely recommend it to anyone. Thanks, Brother, for such a good printer.
Expertise: Advanced Amateur
Use: Home Office (Business Use)
Brother products owned: 3
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Review 16 for HL-5370DW
Overall Rating:
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out of
5
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Best printer on the market
Date:December 24, 2012
By Anonymous
from Lompoc Ca
If you want a dependable printer that never jams the HL-5370DW is the best choice. I finally threw away my inkjet printers as I was tired of constantly buying expensive ink cartridges and putting up with constant paper jams. I have not been disappointed at all in this product. I also purchased the HL-4570CDW color laser printer as a supplement to the HL-5370DW. My wife is a math teacher and is constantly printing tests and worksheets for her students. I highly recommend either or both of these machines as they hold up under high usage and provide quality (resolution) printing. One of the neat features of these two products is that you can cancel a print request by the simple press of one button on top of either machine. One other handy feature is the wireless capability. I can access the printers from downstairs using my laptop. Great products, well engineered……good job “Brother”.
Expertise: Advanced Amateur
Use: Home (Personal Use)
Brother products owned: 2
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Review 17 for HL-5370DW
Overall Rating:
(
out of
5
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Would buy it again.
Date:December 24, 2012
By Moshe
from Encino, CA
The HL-5370DWT generally does a first-rate job. My only complaint is that, even when following the procedures recommended by Brother, printing envelopes is tedious and almost always results in a creased envelop.
One other caveat: When it's necessary to reestablish wireless networking for some reason, both the documentation and online support require a rather lengthy and complicated process. However, the process is simple and quick if the original installation disk is used.
Incidentally, in my experience Brother provides very good customer support.
Use: Home Office (Business Use)
Brother products owned: 2
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Review 18 for HL-5370DW
Overall Rating:
(
out of
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Best Printer
Date:December 24, 2012
By KMcc
Easiest printer to use and works great!
No problems!
Love the quality of print
wireless is wonderful
No problems!
Love the quality of print
wireless is wonderful
Expertise: Advanced Amateur
Use: Home Office (Business Use)
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Review 19 for HL-5370DW
Overall Rating:
(
out of
5
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Excellent Quality
Date:December 24, 2012
By BrotherLaser
from Ohio
This printer has been a huge success. Excellent quality and high output toners make this the best purchase we have made in Laser printers. We typically print between 3k to 5k pages per month. This printer handles that with ease.
Keep up the great product development Brother.......
Keep up the great product development Brother.......
Expertise: Professional or Expert
Use: Home Office (Business Use)
Brother products owned: More than 5
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Review 20 for HL-5370DW
Overall Rating:
(
out of
5
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Great Printer
Date:December 24, 2012
By Norm
from Ogden, UT
I had a little trouble setting up the double side printing but after talking to your tech support for less than 10 minutes i was all ready to go. It is fantastic and I use it for all my printing. I have to publish bylaws and CC&R's for homeowners and it works perfect. Couldn't do without it.
Expertise: Advanced Amateur
Use: Home Office (Business Use)
Brother products owned: 2
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