Product Reviews

Brother PT-H500LI

Rechargeable, Take-It-Anywhere Labeler with PC-Connectivity
Average Customer Rating:
3.75 out of 5
 out of 
Open Ratings Snapshot
Rating Snapshot (4 reviews)
5 stars
4 stars
3 stars
2 stars
1 star
3 of 4(75%)people would recommend this product.
Customer Reviews for PT-H500LI
Review 1 for PT-H500LI
Overall Rating: 
5 out of 5
( 5 out of 5 )
Great quality and easy to use.
Date:April 13, 2015
from Lynnwood, Wa
First impressions, it appears well made. Feels solid when you hold it, not like a cheap toy.
Buttons are well marked and easy to read even for my old eyes. The display is backlit and also
very easy to read. I like the fact that you can use the supplied rechargeable battery pack or
your own batteries.
We needed a printer that would work for regular labeling and for labeling wires, this does both very well.
Printing is very crisp even at the smaller font size.
The tape cartridges are easy to change and come in various sizes of tape and colors!
The software installed on my machine with no problems, it even did an update right away. The
wizard is very nicely done, many examples to choose from.
You can even press a button to take a website to purchase supplies.
I would suggest that once you have installed the software, use it! There are 3 modes, Express,
Professional, and Snap. You can do a lot of things with this labeler that you can't with others.
Expertise: Advanced Amateur
Use: Medium Business (26 to 999 Employees)
4 of 6 found this review helpful.
Review 2 for PT-H500LI
Overall Rating: 
5 out of 5
( 5 out of 5 )
Easy to use
Date:October 29, 2014
from Memphis, TN
This is the first time I have used a device like this. The price appears to be reasonable with all of the features. The instructions are very understandable with no problems. I like the rechargeable "Take-It-Anywhere" option as the work can be done in the field etc.
Expertise: Advanced Amateur
Use: Large Business (1000+ Employees)
Brother products owned: 1
4 of 7 found this review helpful.
Review 3 for PT-H500LI
Overall Rating: 
4 out of 5
( 4 out of 5 )
Great Product-Questionable Support
Date:April 23, 2015
from Central Virginia
I received my H500 li on 04-03-15, read the quick start guide and charged the battery. From the first time I turned it on I noticed that the LCD had a blank area across the top. This area (approx. .10 in wide) left most of the screens with letters missing the top section. It took 3 calls to tech support to talk to a person, I reset the unit as instructed, the display remained unchanged. I was told that my problem was going to be given to the next level of support and I would be contacted in 2 to 4 hours. Ten days and I have had no response. The printer works fine otherwise, and I am pleased with the quality of the labels and ease of the editing software, although it would be useful to be able to save items to the unit for use in the field.
Expertise: Advanced Amateur
Use: Small Business (Up to 25 Employees)
Brother products owned: 1
4 of 8 found this review helpful.
Review 4 for PT-H500LI
Overall Rating: 
1 out of 5
( 1 out of 5 )
Date:July 5, 2015
Compared to my PT-1650, the PT-H500LI falls short. My 1650 failed and I choose the 500LI as its replacement.
On flag printing, the print font size is not user changeable.
For repeat cable wrap you cannot use 1/2 " cable wrap tape.
Unfortunately these limitations are not adequately disclosed in the literature and are key features in my use. The result - My poor rating
Expertise: Professional or Expert
Use: Medium Business (26 to 999 Employees)
Brother products owned: 4
4 of 7 found this review helpful.