Product Reviews

Brother PT-E100

Industrial Compact Labeling System
Average Customer Rating:
1 out of 5
1
 out of 
5
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Rating Snapshot (1 review)
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0 of 1(0%)people would recommend this product.
Customer Reviews for PT-E100
Review 1 for PT-E100
Overall Rating: 
1 out of 5
( 1 out of 5 )
Avoid!! Buy a Brady!
Date:March 13, 2014
By DSLENTZ
from Miami Beach, FL
Bought this gawd awful printer to save money (instead of a Brady) for wiring and equipment labeling. Box and on-line (through dealer) material said "Ez labels" so I bought a bunch of that type of label. Turns out the box should say "Some.. NOT all.. Ez labels" because it can't print past 1/2". Though I bought about 10 rolls of labels with this printer, about half wouldn't work. The dealer I bought them from took everything back after neither they (Markertek) nor I got ANY response from Brother other than "you should have read the manual". HOW am I supposed to read the manual on a product I was buying WITH the all the tape. Two BIG problems here: First, Brother should label the box so it clearly says "NOT compatible with all Ez tape", and the bigger problem is the company has ZERO response or knowledge in good customer service (they need to read "Raving Fan" by Ken Blanchard!). So Brother could have made money for years on selling me labels by resolving the printer issue, but chose to leave me "high & dry". Thanks for NOTHING Brother!!
Expertise: Professional or Expert
Use: Medium Business (26 to 999 Employees)
Brother products owned: 1
8 of 11 found this review helpful.