Product Reviews

Brother MFC-J450DW

Compact Inkjet All-in-One with Duplex Printing
Average Customer Rating:
3 out of 5
3
 out of 
5
Open Ratings Snapshot
Rating Snapshot (2 reviews)
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
1
1 of 2(50%)people would recommend this product.
Customer Reviews for MFC-J450DW
Review 1 for MFC-J450DW
Overall Rating: 
5 out of 5
( 5 out of 5 )
Easy Set Up
Date:July 19, 2014
By Ciaran
from West Desert, USA
Nice printer, super quality color output, dead easy connecting to my Mac running System 10.6.8 - I like the wireless option, works with my Kindle and Nook over my Airport network. I like Brother products; I have a Brother laser printer, too.
Expertise: Advanced Amateur
Use: Home (Personal Use)
Brother products owned: 3
Review 2 for MFC-J450DW
Overall Rating: 
1 out of 5
( 1 out of 5 )
horrible experience
Date:July 16, 2014
By littlesister
from new york state
I would not give this printer even 1 star. I had connection issues and received poor help from the call center. I had to make almost a dozen calls to resolve connection issues, and I'm still not sure the scanner is connected. Be prepared to call the support center at 9 a.m, unless you want to wait a half hour or more. They must have a small staff or a huge # of problems. The manual gives incomplete info for MAC users. Reps sometimes send printed instructions but these come late and don't always relate to the problem I described. I've hung up thinking a problem was resolved only to find that it isn't. On one occasion, after being disconnected twice, I finally reached an agent. I had been on hold for 25 minutes. When he learned I have a MAC he told me he'd have to connect me to a MAC agent. I'd already spent over an hour on the phone and couldn't wait any longer. I'd never recommend the MFC-J450DW to anyone. I'd never recommend any Brother product to anyone.
Expertise: Casual User
Use: Home (Personal Use)
Brother products owned: 1
3 of 3 found this review helpful.