Product Reviews

Brother MFC-J4310DW

Business Smart™ Inkjet with up to 11"x17" Printing
Average Customer Rating:
3.333 out of 5
3.3
 out of 
5
Open Ratings Snapshot
Rating Snapshot (6 reviews)
5 stars
1
4 stars
3
3 stars
0
2 stars
1
1 star
1
4 of 6(67%)people would recommend this product.
Customer Reviews for MFC-J4310DW
Review 1 for MFC-J4310DW
Overall Rating: 
5 out of 5
( 5 out of 5 )
So far so good
Date:May 22, 2014
By even
Just bought this printer May 17th after going on line on Consumer Reports. I did a lot of comparisons and read customer reviews. I had 2 HP printers and both of them had the same issues I read about on Consumer Reports.
This printer seemed to be the best for my needs.
Tried to set it up myself from the CD supplied, but finally had to have the Geek Squad do it for me.
Otherwise, what little I have used it so far, I'm very happy with the quality. Still haven't printed photos, so I'm hoping they will turn out good.
I have high expectations for this printer. :-)
Review 2 for MFC-J4310DW
Overall Rating: 
4 out of 5
( 4 out of 5 )
excellant no nonsense printer
Date:May 24, 2014
By mikiem
from Detroit area, MI
4 stars because setup was a bit more difficult than it had to be. IMHO Brother should copy other sites, listing what Windows versions each driver will work with -- it would save them bandwidth & customers the time of downloading multiple versions to find out they're the same.
The 2nd problem was that while network capabilities & functions are excellent, getting them working was not. WPS would not work -- it's worked with everything else so it's not the network setup or hardware. Had problems using web services to install drivers for network printing as well -- wound up just running normal setup app which worked fine.
Finally a suggestion... I think it would be helpful if Brother posted/printed security guidelines etc. for the built-in print server. The printer comes with everything on & wide open, IOW minimal security. That makes sense, letting most customers get up & running ASAP, but they could be more up front in the docs etc. that once it's running, lock it down.
Expertise: Professional or Expert
Use: Home Office (Business Use)
Brother products owned: 1
1 of 1 found this review helpful.
Review 3 for MFC-J4310DW
Overall Rating: 
4 out of 5
( 4 out of 5 )
Injet J4310DW
Date:May 22, 2014
By bdlconsultants
from Southern Indiana near Louisville, KY
I am impressed with the quality of the print. It serves the purpose for me to help with my small consulting business and for personal use.
Expertise: Advanced Amateur
Use: Home Office (Business Use)
Brother products owned: 2
1 of 1 found this review helpful.
Review 4 for MFC-J4310DW
Overall Rating: 
4 out of 5
( 4 out of 5 )
Best 4 in 1 machine
Date:May 13, 2014
By Heera
from California
Mcf -j14310dw is very compact good looking machine. The price is very reasonable. The print quality is very good. The color cartridge are more expensive than other machines.
The technical help is great and well organized.
But there is no help in a California after 6 p.m.
I do not understand that we have to keep the power on for 24 hours as recommended in the manual.
There was no software manual supplied with the printer. I still recommend to others to purchase this device.
Expertise: Casual User
Use: Home (Personal Use)
Brother products owned: 1
Review 5 for MFC-J4310DW
Overall Rating: 
2 out of 5
( 2 out of 5 )
Noisy Printer
Date:June 2, 2014
By pamneee
from WA
I had an Epson all in one printer that I used for 3 years when it stopped printing, so I researched & thought the brother printer would be a better fit cause most offices have them and they are more of a work horse. This is a very noisy printer.
Expertise: Advanced Amateur
Use: Home Office (Business Use)
Review 6 for MFC-J4310DW
Overall Rating: 
1 out of 5
( 1 out of 5 )
Extremely Disappointed
Date:May 21, 2014
By Anonymous
from Portland, OR
I've owned Brother printers before and loved them. But this one is horrible. The print speed for both black and white and color are horribly slow. The back tray for special paper doesn't take the paper well and you can only do one at a time. Same goes for the standard tray for special paper. The paper tray itself is flimsy and does not glide well. Every time I have to open and close it, it's a struggle. The standard settings don't function well. To get the photos to look like the screen (there's a setting just for that) I had to go in and manually through trial and error try to fix it. It eats ink like nobody's business and the ink is on the more expensive side. This is not a good machine, save yourself the money.
Expertise: Advanced Amateur
Use: Small Business (Up to 25 Employees)
Brother products owned: 5