Product Reviews
Brother MFC-9120CN
Digital Color All-in-One With Fax and Networking
Average Customer Rating:
Rating Snapshot (40 reviews)
5 stars
13
4 stars
12
3 stars
6
2 stars
3
1 star
6
28 of 40(70%)people would recommend this product.
Customer Reviews for MFC-9120CN
Review 1 for MFC-9120CN
Overall Rating:
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out of
5
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After 12 Months
Date:December 24, 2012
By HudsonsBoss
from Los Angeles, CA & Park City, UT
I like this unit, copies wells and easy to use but I do not use too many advance features and scanning.
The one issue I have but is with most color copiers, is the expense of the ink-toner supplies.
Also, this unit is relatively new and haven't run into any problems or warranty issues. This is the primary area where I feel problems or dissatisfaction occurs.
Time will tell but I still like this unit and would rate this at 4-1/2 Stars.
The one issue I have but is with most color copiers, is the expense of the ink-toner supplies.
Also, this unit is relatively new and haven't run into any problems or warranty issues. This is the primary area where I feel problems or dissatisfaction occurs.
Time will tell but I still like this unit and would rate this at 4-1/2 Stars.
Expertise: Advanced Amateur
Use: Home Office (Business Use)
Brother products owned: More than 5
1 of 1 found this review helpful.
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Review 2 for MFC-9120CN
Overall Rating:
(
out of
5
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photos
Date:December 24, 2012
By robin
needs to allow other size paper with less work to feed for printing
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Review 3 for MFC-9120CN
Overall Rating:
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out of
5
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Great move on my part
Date:December 24, 2012
By Loooney
from NY, NY
If you are tired of being ripped off paying for inkjet ink this is your solution.
Great quality print.
A lower cost per page.
What else is there?
Great quality print.
A lower cost per page.
What else is there?
Expertise: Advanced Amateur
Use: Home Office (Business Use)
Brother products owned: 2
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Review 4 for MFC-9120CN
Overall Rating:
(
out of
5
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Absolutely worst product ever created
Date:February 15, 2012
By Mike2000000000000
I cannot say enough bad things about this printer. It's expensive, uses ink faster than an airplane uses fuel, takes an eternity to begin printing, smudges ink on the corners of most documents and jams literally 99% of the time.
If you plan on using any paper besides the lightest smallest weight paper, this thing will print one page and jam. You will fix the jam in the paper tray, you will then have a 5% chance of it printing followed by a guaranteed jam. If you want to print, say restaurant menus, it will take about 30 minutes of babysitting.
I would not recommend this printer to my worst enemy.
3 of 5 found this review helpful.
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Review 5 for MFC-9120CN
Overall Rating:
(
out of
5
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WORST PRODUCT ON THE MARKET
Date:February 2, 2012
By SeriousUser
I have had nothing but problems with this MFC. If you are unlucky enough to buy one, don't expect help from the manual.
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Review 6 for MFC-9120CN
Overall Rating:
(
out of
5
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I can't stand this printer
Date:August 29, 2010
By pspencer
from Seattle, WA
All the reviews were GREAT - and after much research I went with this printer which has been a big mistake.
It constantly JAMS...even if there is NO JAM to be found - it stops printing and I have to go through this process of taking out each cartridge and there will be nothing in there/no jammed papers...I have no idea why this is happening. If one color cartridge is low it won't print - even if you just want to make a black or mono copy, and I've had two Brother printers that "curl" the paper so you don't want to use it for hand-outs because it doesn't lay flat...which I bought this printer so I could do mailings...postcards, cards, fliers...the color does look great but it takes a HUGE amount of time to get anything to print that isn't on 'standard white paper' - jams and etc...
I have 4 printers and the best one has been my husband's $20 inkjet HP-- not the canon or either of the two Brothers that I have.
Expertise: Advanced Amateur
Use: Small Business (Up to 25 Employees)
Brother products owned: 1
9 of 11 found this review helpful.
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Review 7 for MFC-9120CN
Overall Rating:
(
out of
5
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Satisfied so far
Date:August 16, 2010
By juler15
from Central Pennsylvania
We've had our printer for approx. 4 months. Overall I have been satisfied with the product. We did have to replace the ink already which surprised me because I thought it would last longer than it did. (although, it lasted longe than my old printer would have) and we did have a piece of paper get stuck in the printer which created about 1/2 hour of wasted time but, that we little bit of paper was in the printer, and the machine kept telling us that it was. I would by this product again.
Expertise: Advanced Amateur
Use: Home Office (Business Use)
Brother products owned: 1
1 of 1 found this review helpful.
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Review 8 for MFC-9120CN
Overall Rating:
(
out of
5
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Waste of money
Date:July 25, 2010
By Teacher
from South Geogia
The all-in-one we purchased has the worst print ever. As long as I use black print,...and I mean print, it is fine. I am a teacher and use lots of color graphics, within my classroom. I have to switch back and forth to my older HP all-in-one, to print in color. (very time consuming-using a thumb drive). I have been so dissapointed in THIS product, my hubby won't even tell me what he paid for it. He just sees my anguish and tells me "I got what I paid for". How sad...
Expertise: Professional or Expert
Use: Home Office (Business Use)
Brother products owned: 4
4 of 6 found this review helpful.
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Review 9 for MFC-9120CN
Overall Rating:
(
out of
5
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Best Purchase Ever
Date:July 13, 2010
By jdsams
from Wallowa Oregon
We purchased this to supplement our injet, it does an excellent job in all categories.
it is a little slow but I am upgrading the memory to speed it up.
it does not print pictures like the injet but is not a photo printer.
It is more economical and easier to use than our H.P.injet.
We got it at Costco on a special buy$$$
it is a little slow but I am upgrading the memory to speed it up.
it does not print pictures like the injet but is not a photo printer.
It is more economical and easier to use than our H.P.injet.
We got it at Costco on a special buy$$$
Expertise: Hobbyist/Enthusiast
Use: Home (Personal Use)
Brother products owned: 1
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Review 10 for MFC-9120CN
Overall Rating:
(
out of
5
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An Exceptional Small Business All-in-One
Date:July 9, 2010
By chambraigne
from Grand Junction, CO
The MFC-9120CN is a breeze to configure. Network scanning is completely straightforward and it took a total of about 2 minutes to figure out how to set up the machine to receive faxes through my company's VOIP phone system.
After about 4 months of steady use I would recommend this machine to anyone looking for a trusty multi-function laser printer. You won't be disappointed.
Expertise: Advanced Amateur
Use: Small Business (Up to 25 Employees)
Brother products owned: 1
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Review 11 for MFC-9120CN
Overall Rating:
(
out of
5
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Excellent Home busines printer
Date:July 6, 2010
By SamR
This printer has turned out to be a very reliable and hard working printer for my home office and business. It pretty much handles any thing we throw at it from faxes to high end graphics. For a
ink-jet it is very economical to operate. My only con to the printer is the LCD screen could be larger to make it easier to read. Other then that I give this unit 5 stars.
ink-jet it is very economical to operate. My only con to the printer is the LCD screen could be larger to make it easier to read. Other then that I give this unit 5 stars.
1 of 2 found this review helpful.
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Review 12 for MFC-9120CN
Overall Rating:
(
out of
5
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Slow to Print
Date:July 6, 2010
By MsDre
extremely slow; takes a long time to print 1-5 color pages w/minimal colors. would recommend only if docs are not needed right away.
Expertise: Casual User
Use: Home (Personal Use)
Brother products owned: 1
1 of 1 found this review helpful.
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Review 13 for MFC-9120CN
Overall Rating:
(
out of
5
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Great purchase
Date:July 6, 2010
By ParishAdministrator
from Louisiana
Purchased the MFC-9120CN two mons ago and am very well pleased. The color printing is just fabulous! Our bulletins and newsletters are much more pleaseing to peruse with color. We are still haveing trouble with the FAX, but I thnk it's on our end having trouble setting up. Would highly recommend this printer to anyone.
Expertise: Advanced Amateur
Use: Small Business (Up to 25 Employees)
Brother products owned: 3
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Review 14 for MFC-9120CN
Overall Rating:
(
out of
5
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Great
Date:July 6, 2010
By newbie
from Mt. Pleasant, SC
I love the printer. It is rather slow on the warm up but that doesn't particularly bother me.
My main complaint is that when printing envelopes, they come out slightly wrinkled and sloppy looking (the printing is fine, I just don't like that they are wrinkled and curved).
Additionally, there are several different options for scanning which can be confusing until you decide exactly what you want to use.
I don't use the fax machine so I can't speak to that.
My main complaint is that when printing envelopes, they come out slightly wrinkled and sloppy looking (the printing is fine, I just don't like that they are wrinkled and curved).
Additionally, there are several different options for scanning which can be confusing until you decide exactly what you want to use.
I don't use the fax machine so I can't speak to that.
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
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Review 15 for MFC-9120CN
Overall Rating:
(
out of
5
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Very good MFC and the worst overpriced cartradges
Date:July 5, 2010
By mryfs
from Fair Lawn, NJ
I bought the MFC-9120CN Digital Color All-in-One With Fax and Networking on 12/2009. In four months I brought this machine to warranty repair shop two times:
1. printing board was changed because printout gave blurring column in the middle of the page. After replacement printout was excellent.
2. New cartridge was not recognized by machine. After some board was replaced it works normally.
This machine is a very easy to manage, networking, use, it would be very good if those problem would be solved.
1. printing board was changed because printout gave blurring column in the middle of the page. After replacement printout was excellent.
2. New cartridge was not recognized by machine. After some board was replaced it works normally.
This machine is a very easy to manage, networking, use, it would be very good if those problem would be solved.
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Brother products owned: 5
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Review 16 for MFC-9120CN
Overall Rating:
(
out of
5
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Great All-In-One; Adequate software
Date:July 5, 2010
By ThorAtHome
from Rhode Island
I like the Brother products and have a bunch of them in my home and office.
The MFC-9120CN is excellent, fast and accurate. a good sturdy printer/scanner. It's my mainstay office printer, I use every day. I'll buy a second one in a heartbeat when I need one. I have used both the USB and the network connections. All good. For my business, I use the printer and scanner, not the fax.
I give it 4 stars because the control software for the scanner is clunky, my only complaint. But I scan in b/w & color, single- and multi-page to PDF routinely and with no problems. Can scan to TIFF, JPEG, etc, too. Would be nice if the software were as elegant as the printer itself.
ANother excellent Brother product. I'm happy.
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Brother products owned: 5
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Review 17 for MFC-9120CN
Overall Rating:
(
out of
5
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terrible
Date:July 5, 2010
By champion
this has got to be the worst machine I've ever had. If I get 800 copies per black toner I would be surprised. I've had the machine 2 months and used 3 black toners. I've had no luck with the supplier as now I hear comments like what is your coverage per sheet. If it was 30% it would be about a paragraph. I'm not happy at all and the supplier just keeps bringing me more toner which I'm concerned will end when the warranty does.
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Brother products owned: 2
1 of 2 found this review helpful.
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Review 18 for MFC-9120CN
Overall Rating:
(
out of
5
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I like it!
Date:July 5, 2010
By linda
from St. Louis, MO
I've never bought Brother products before, but bought this all-in-one on the referral of the IT company I use. They said it is sturdy and economical.
I really like it -- it offers all the features I wanted for my business, and I enjoy using it. At first I was a little intimidated with the huge cartridges and figuring out how to use it; but the features and cartridge installation turned out to be very simple. I haven't yet used the fax; but the printing, copying, and scanning are so easy!
The only drawbacks would be that it prints very slowly and the colors are a little off. But for my needs, it is awesome!
Expertise: Advanced Amateur
Use: Small Business (Up to 25 Employees)
Brother products owned: 1
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Review 19 for MFC-9120CN
Overall Rating:
(
out of
5
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Won't print envelopes
Date:July 4, 2010
By Charlie
Used this machine about 3 months now. Works well at document handling in my home network environment. BUT..
I cannot print envelopes despite calls to and help from tech support.
I cannot print envelopes despite calls to and help from tech support.
Expertise: Hobbyist/Enthusiast
Use: Home (Personal Use)
Brother products owned: 1
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Review 20 for MFC-9120CN
Overall Rating:
(
out of
5
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Almost perfect for home office
Date:July 4, 2010
By BrandynSim
from San Francisco, CA
Love this printer for printing color and black and white forms, letters, etc. HOWEVER, printing an envelope is another matter. I can't tell you how many times it "jams" and there isn't a jam. The automatic document feeder has been great, I have problems with this feature on other laser printers.
Expertise: Professional or Expert
Use: Home Office (Business Use)
Brother products owned: 2
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