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Product Reviews

Brother MFC-8710DW

High-Speed Laser All-in-One with Duplex Printing and Wireless Networking
Average Customer Rating:
4.273 out of 5
4.3
 out of 
5
Open Ratings Snapshot
Rating Snapshot (55 reviews)
5 stars
35
4 stars
9
3 stars
6
2 stars
1
1 star
4
47 of 55(85%)people would recommend this product.
Customer Reviews for MFC-8710DW
Review 1 for MFC-8710DW
Overall Rating: 
5 out of 5
( 5 out of 5 )
Printer purchase
Date:April 27, 2013
By NOLTexas
from Texas
The printer has lived up to expectations so far. Delivery was on time as stated in on the web page. I was able to install it on my wireless network with no problems at all. The software installed perfectly even on an ancient XP OS. The automatic double side printing is great. All in all I am very pleased.
Expertise: Advanced Amateur
Use: Home Office (Business Use)
Brother products owned: 2
Review 2 for MFC-8710DW
Overall Rating: 
1 out of 5
( 1 out of 5 )
Firmware Issues
Date:April 21, 2013
By JJDrew
With the help of a Brother technician I assigned the manual feed tray as Legal Size. When I print a pdf that contains letter and legal size documents, the printer consistently jams whenever it switches to legal from the manual tray. The first legal page is ok, but it will jam on the 2nd page (if there are 2 consecutive legal pages to print).
The Brother technician said I should try returning the printer for a different 8710DW, but the replacement printer had the same issue.
Expertise: Advanced Amateur
Use: Home Office (Business Use)
Brother products owned: 1
Review 3 for MFC-8710DW
Overall Rating: 
1 out of 5
( 1 out of 5 )
Date:March 22, 2013
By signer
from Whitefish, MT
I purchased the 8710DW because I need a laser printer that will print both legal and letter size documents at the same time. When I would print just legal, it worked great, when I printed just letter it worked great, but when e-doc were sent to me that contained both legal and letter sized documents, and when the sizes swicthed from one to the other the printer would jam. I thought it might be a defective machine so we tried another one with the same results. If it had not been for this one critical problem, I would have been very happy with it as the scanner and fax were great.
Expertise: Professional or Expert
Use: Home Office (Business Use)
Brother products owned: 3
2 of 2 found this review helpful.
Review 4 for MFC-8710DW
Overall Rating: 
5 out of 5
( 5 out of 5 )
Excellent B&W duplex
Date:March 18, 2013
By Everett
from Prattville, AL
It has performed extremely well so far, particularly for duplex printing of largish PDF documents - 70+ pages. It is fast, and is not as loud as I had expected given some comments I had read online.
Excellent price per page
Expertise: Advanced Amateur
Use: Home (Personal Use)
Brother products owned: 4
Review 5 for MFC-8710DW
Overall Rating: 
5 out of 5
( 5 out of 5 )
Does what I bought it for
Date:February 22, 2013
By HTH3
from Long Beach, CA
PRO
No problems with setup.
Worked as advertised.
Like the scanning software and the duplex printing.
Lots of pluses.
DUNNO
Can't tell yet about durability. Friends tell me no problems.
CON
Dims the lights when motors start. Hope it won't zap the computer!
Need paper dimensions on glass frame.
Pretty bulky, but then, lots of stuff inside!
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Review 6 for MFC-8710DW
Overall Rating: 
5 out of 5
( 5 out of 5 )
Pleased with printer
Date:February 13, 2013
By BuddysRose
from North Carolina
The printer is fast. We really like being able to copy to email.
One glitch we learned the hard way. If you have ground fault on the circuit where you plug the printer into, the printer's ground fault will trip the breaker. Our printer is currently set up in the foyer until we have the ground fault removed from the wiring going to our study.
Expertise: Casual User
Use: Home (Personal Use)
Brother products owned: 2
Review 7 for MFC-8710DW
Overall Rating: 
5 out of 5
( 5 out of 5 )
Great Printer for the Price!
Date:February 13, 2013
By Akzone7
from Rockford, IL
It was very easy to install and hook up wireless to several laptops. It's also easy to use the scanner & fax capabilities.
Expertise: Professional or Expert
Use: Home Office (Business Use)
Brother products owned: 3
Review 8 for MFC-8710DW
Overall Rating: 
5 out of 5
( 5 out of 5 )
2-13-13 review 1 month old
Date:February 13, 2013
By warmfussy
from PSL Florida
This seems to be a great unit for the money. I use all aspects of the unit fax,scan wireless print etc. Great quality fast copies fast scan. replacement catriges are inexpenpsive. This is as of being 1 month old hope it continues.
Expertise: Advanced Amateur
Use: Home Office (Business Use)
Brother products owned: 2
Review 9 for MFC-8710DW
Overall Rating: 
4 out of 5
( 4 out of 5 )
Very useful and good price
Date:February 12, 2013
By Eyeball
from Lake Placid FL
Have used Brother printers for years and this was to replace a similar model. Very easy to install and gives a great "print" quickly.
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Brother products owned: More than 5
Review 10 for MFC-8710DW
Overall Rating: 
3 out of 5
( 3 out of 5 )
Less than expected!
Date:February 8, 2013
By PawPaw
from SC
We had another Brother MFC pinter and it was GREAT. This one locks up at least once daily. We have to turn the power off and then back on to get it to print. When you are used to one working GREAT without ANY problems for years and you replace it with one that "Brother" recommended, you are majorly disapointed.
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Brother products owned: 3
1 of 1 found this review helpful.
Review 11 for MFC-8710DW
Overall Rating: 
5 out of 5
( 5 out of 5 )
Awesome machine
Date:February 6, 2013
By VPGary
from San Antonio, Texas
Having owned many other printers over the 35 years we have been in business, this appears to be one of the best. I am very pleased with speed, versatility and cost of this unit.
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Brother products owned: More than 5
Review 12 for MFC-8710DW
Overall Rating: 
2 out of 5
( 2 out of 5 )
Frustrated
Date:January 7, 2013
By sll13
from Missouri
We purchased the Brother MFC8710 but have been frustrated with the purchase. The functionality of the product is OK but set up was a nightmare and we hired a professional to set up our network - documentation for set up was inaccurate and extremely unhelpful and purchasing toner cartridges for the unit has been impossible. There are no toner cartridges in stock - all must be ordered online and Brother has not released enough so that even online orders are unavailable.
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Review 13 for MFC-8710DW
Overall Rating: 
5 out of 5
( 5 out of 5 )
Nice Machine
Date:January 5, 2013
By Coco1
from Temple Tx.
I was thoroughly pleased with my purchase. Lightning fast!
Expertise: Casual User
Use: Home (Personal Use)
Brother products owned: 1
Review 14 for MFC-8710DW
Overall Rating: 
5 out of 5
( 5 out of 5 )
Great purchase
Date:January 5, 2013
By Kingtows
from Modesto, ca
This thing is great with some simple directions I was up and using the machine in minutes
Expertise: Advanced Amateur
Use: Home Office (Business Use)
Brother products owned: 3
Review 15 for MFC-8710DW
Overall Rating: 
4 out of 5
( 4 out of 5 )
needed a replace for existing 7 year old brother
Date:January 5, 2013
By 6406
from dublin, ca
seems to be working fine. I will, most likely continue to buy your products.
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Brother products owned: 4
Review 16 for MFC-8710DW
Overall Rating: 
3 out of 5
( 3 out of 5 )
Problems printing legal sized pages
Date:January 4, 2013
By dottied
When printing from letter to legal, machine will print 1st page of legal then jam with second legal sized page feed. No problem if printing letter to 1 page legal then back to letter. May have to return machine.
Review 17 for MFC-8710DW
Overall Rating: 
5 out of 5
( 5 out of 5 )
excellent printer
Date:January 2, 2013
By travelbass
from Kalamazoo, MI
Great home-office laser printer. Easy. Set-up to home computer and network. Functions as advertised. Took a little time to get the scanning function to save to the proper computer in the network, but all works perfectly now. I would definitely recommend this to others.
Expertise: Advanced Amateur
Use: Home Office (Business Use)
Brother products owned: 1
1 of 1 found this review helpful.
Review 18 for MFC-8710DW
Overall Rating: 
5 out of 5
( 5 out of 5 )
excellent machine
Date:December 29, 2012
By davnye
from Glastonbury, CT.
I have been using this machine for about a week now, and I love the speed for which it prints pages.It was not easy to set up the network at the beginning,but with support from Brother customer service we were able to get everything set up. Written directions could have been better. As far as operation is concerned, I have no complaints.
Expertise: Advanced Amateur
Use: Small Business (Up to 25 Employees)
Brother products owned: 4
1 of 1 found this review helpful.
Review 19 for MFC-8710DW
Overall Rating: 
5 out of 5
( 5 out of 5 )
MFC-8710DW
Date:December 27, 2012
By Anonymous
from kalamazoo, Michigan
I purchased the All-in-One/Multifunction laser device because I needed a machine that could copy, fax, print and scan documents quickly. I love this machine as it meets all my needs with printouts that will not run when wet, unlike inkjet. The cost per sheet is very competitive. This machine is a must for a small independent business.
Expertise: Advanced Amateur
Use: Small Business (Up to 25 Employees)
Brother products owned: 2
1 of 1 found this review helpful.
Review 20 for MFC-8710DW
Overall Rating: 
4 out of 5
( 4 out of 5 )
Good Purchase
Date:December 25, 2012
By Gerardo
from Chicago IL
I purchased it because its wirless capability, but it looses quility when you scan wireles
Expertise: Hobbyist/Enthusiast
Use: Home Office (Business Use)
Brother products owned: 4
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