Product Reviews
Brother IntelliFax-4100e
High-Speed Business-Class Laser Fax
Average Customer Rating:
Rating Snapshot (41 reviews)
5 stars
17
4 stars
15
3 stars
3
2 stars
2
1 star
4
33 of 41(80%)people would recommend this product.
Customer Reviews for IntelliFax-4100e
Review 1 for IntelliFax-4100e
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It Works
Date:November 26, 2012
By Owlyn
from Okemos, MI
We've had the unit for about a year now, and aside from a little glitch phone support was able to fully resolve for us, the unit works as advertised - which is unfortunately rare with multifunction devices these days. If you don't want to have to buy a new printer/fax etc. every 3 to 6 months, get a Brother!
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Brother products owned: More than 5
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Review 2 for IntelliFax-4100e
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Best Fax Ever
Date:April 19, 2013
By VistaShipper
from Vista, CA
I have owned many faxes during my business years until I settled on one about 2 1/2 years ago... And that was the 4100E. I own a shipping/business services store and offering a fax service to my customers is vital. The 4100E has been working heavily for about 2 1/2 years now without servicing. The only cost has been toner and drum during all this time. Incredible but true. My 3 printers are also Brother. It is an addiction.
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Brother products owned: 5
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Review 3 for IntelliFax-4100e
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5
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worse fax machine ever you can buy...
Date:December 21, 2012
By Jatinder
from Dallas tx
This is the worse machine that i ever bought..brother send me 4 replacement with the same problem ..keep saying check orignal ..
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Brother products owned: 3
0 of 1 found this review helpful.
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Review 4 for IntelliFax-4100e
Overall Rating:
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5
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Just the fax, Mam, Just the fax
Date:December 9, 2012
By Crusader
from Westland, MI
We now have 2 Brother IntelliFax-4100e in the office. When the first one got old and worn out, after thousands of in-coming and out-going faxes, we went to buy another one. We were happy with the first 4100e....and so we purchased the same unit again. The new unit sits up front to send and receive faxes that come to the office, the old one (which eventually had trouble receiving faxes) is used as an out-going fax machine only.
Great machine.....a Workhorse in our office
Expertise: Advanced Amateur
Use: Small Business (Up to 25 Employees)
Brother products owned: 2
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Review 5 for IntelliFax-4100e
Overall Rating:
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5
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Printer Great Drivers Bad
Date:December 4, 2012
By TaxGuyGeorge
from Belleville, IL
This is a great printer until it is required to print something over 5 pages in length and then it prints Cyrillic gibberish.
Expertise: Advanced Amateur
Use: Small Business (Up to 25 Employees)
Brother products owned: More than 5
0 of 1 found this review helpful.
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Review 6 for IntelliFax-4100e
Overall Rating:
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out of
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better than OK
Date:December 3, 2012
By butch123
from Louisville, KY
no longer than we have had this fax it seams to be just fine. your support people was very helpful.
Expertise: Advanced Amateur
Use: Small Business (Up to 25 Employees)
Brother products owned: 1
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Review 7 for IntelliFax-4100e
Overall Rating:
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out of
5
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good product
Date:December 3, 2012
By pedsdr
Just purchased this product for our office. So far no complaints.
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Review 8 for IntelliFax-4100e
Overall Rating:
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out of
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works well. high quality build.
Date:December 3, 2012
By chuckh
from home office texas
This is a nice black and white printer, fax, and copier. Sharp, clear graphics. I suffered through a cheap all in one lexmart for years. This is a real nice unit that I am expecting at least ten years trouble free use out of.
Expertise: Advanced Amateur
Use: Home Office (Business Use)
Brother products owned: 1
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Review 9 for IntelliFax-4100e
Overall Rating:
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out of
5
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good purchase
Date:December 3, 2012
By formaline
from CA
good product, would purchase another one if I had too
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Brother products owned: 1
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Review 10 for IntelliFax-4100e
Overall Rating:
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out of
5
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Date:December 3, 2012
By OfficeFax
from Columbus, OH
Every year we have one week of black copies and faxes from static. The machine is only 2 years old and needs to be replaced already. I know others who have the machine have not had the same problems, so I think ours is a lemon.
Expertise: Professional or Expert
Use: Medium Business (26 to 999 Employees)
Brother products owned: 1
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Review 11 for IntelliFax-4100e
Overall Rating:
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out of
5
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VALUE PURCHASE
Date:December 3, 2012
By BBGOHR
from WASHINGTON, D.C.
IT IS MORE COMPACT THAN THE DINOSAUR WE USED IN THE PAST. WE HAVE HAD IT SINCE SEPTEMBER. SO FAR, SO GOOD. EASY TO FOLLOW SET-UP INSTRUCTIONS AND CUSTOMER SERVICE HAS BEEN GOOD. BEFORE I RATE 5 STARS I WANT TO SEE INK USAGE AND/OR COST.
Expertise: Advanced Amateur
Use: Large Business (1000+ Employees)
Brother products owned: 2
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Review 12 for IntelliFax-4100e
Overall Rating:
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out of
5
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Good purchase
Date:December 3, 2012
By Rysolutions
The Brother Fax has proven to be a very good purchase. It serves our small business office very sufficiently. I would definitely recommend
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Review 13 for IntelliFax-4100e
Overall Rating:
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Worst Purchase
Date:December 3, 2012
By Pest
from Woodstock, georgia
I called shortly after getting the fax machine to explain that we kept getting an error message "Poor Line Condition". I was told to check with our phone line provider which I did but explained at the time that I had already done this and that our old machine did not give us this message. I was given the # of a repair shop and called and took the machine in. They returned it after replacing a part but the machine again gave this error. The repair place gave us a loaner which worked fine (the same model machine) and again took our machine. They again did something and returned it and again the same error message was given. They again took the machine and the loaner (another one) works fine and does not give us this error. We have used the original machine maybe 3 weeks and have had a loaner ever since.
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Brother products owned: 1
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Review 14 for IntelliFax-4100e
Overall Rating:
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out of
5
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Good puchase
Date:December 3, 2012
By CANDYMEN
from Phia, PA
We have no complaints with the machine. The actual owners manual was confusing and we had to call in a couple of times
Expertise: Advanced Amateur
Use: Small Business (Up to 25 Employees)
Brother products owned: 1
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Review 15 for IntelliFax-4100e
Overall Rating:
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out of
5
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This product is great!!!!
Date:November 28, 2012
By Mickey
from McAllen, Texas
I've purchased my first IntelliFax-4100e 8 years ago. My wife and I were transfered from Corpus Christi to McAllen, Texas. During the move the unit was dropped and damaged beyond repair! I went to the local Office Max and purchased another one. I would recommend this Fax to anyone looking for a great, dependable fax machine!
Expertise: Advanced Amateur
Use: Home (Personal Use)
Brother products owned: 2
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Review 16 for IntelliFax-4100e
Overall Rating:
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out of
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sorry company
Date:November 26, 2012
By Butchcoff
from Baton Rouge, La.
Can't because i did.t use it for a long time and you no longer support your own product! I need printer driver for mac and can only download for pc, no good for me, i need a disk for mac driver. Useless piece of brand new equipment. Alot of money to throw down the drain!
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Brother products owned: 3
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Review 17 for IntelliFax-4100e
Overall Rating:
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out of
5
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billing manager
Date:November 26, 2012
By patsy
from Western Springs, il
Does not tell you what phone number when its being sent. But over all it works great
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Brother products owned: 3
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Review 18 for IntelliFax-4100e
Overall Rating:
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out of
5
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Great FAX *****
Date:November 26, 2012
By Coco12
Since we have purchased the Intellifax-4100e we have been very satisfied with the fax.
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Review 19 for IntelliFax-4100e
Overall Rating:
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out of
5
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Easy to Use, Trouble Free, Good Customer Support
Date:November 26, 2012
By CarolM
We purchased this machine about six months ago to replace a cranky old fax. I had some difficulty setting it up properly, but the customer service person talked me through it on the phone, and then emailed me the directions. Since then it has been easy for the office members to use, and trouble free.
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Review 20 for IntelliFax-4100e
Overall Rating:
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out of
5
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Great Purchase
Date:November 26, 2012
By Chick
from Rochester, New York
This is the 3rd Brothers Fax I have purchased for different locations. Easy to use, very few problems. Brothers is the name to buy. Just purchased this one to replace a 10-11 year old Brothers fax that finally bit the dust. Cheaper to replace. Being used in sub-residency of State.
Expertise: Professional or Expert
Use: Small Business (Up to 25 Employees)
Brother products owned: More than 5
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